Office Policies:
1. Cancellation Policy:
- Clients must provide at least 24 hours' notice for cancellations.
- Late cancellations (less than 24 hours' notice) may incur a fee of 50% of the scheduled service price.
2. No-Show Policy
- No-shows will be charged the full price of the scheduled service.
- Repeat no-shows may require prepayment for future appointments.
3. Late Arrival Policy:
- Please arrive on time for your appointment.
- If you are late, your session may be shortened to accommodate the next client, but the full session price will still apply.
4. Hygiene Policy:
- Clients must maintain proper hygiene for their session.
- Poor hygiene may result in the cancellation of the session.
- Clients must remove heavy makeup to prevent linen damage or pay an additional $25 fee.
5. Health Restrictions:
- Clients cannot receive a massage if they are sick, recovering from a cold, or have any contagious illness.
- No massage will be provided for clients with severe skin conditions, broken bones, painful swelling, or injuries requiring a doctor’s note.
6. Refund Policy:
Services are non-refundable. If you are unsatisfied with your experience, please reach out to discuss how we can make it right.
7. Membership and Package Terms:
- Memberships and prepaid packages are non-refundable and must be used within a specified timeframe.
- Unused sessions do not roll over unless explicitly stated in the membership agreement.
Membership Policies:
- Me Time Massage offers a month-to-month membership for consistent self-care.
- Benefits Include:
- (1) 60-min massage per month: $89.99.
- 10% off products and merchandise.
- Free session on the month of your 3rd appointment.
- 10% off products and merchandise.
- (1) 90-min massage per month: $139.99.
- 15% off products and merchandise.
- Free session on the month of your 2nd appointment.
- 15% off products and merchandise.
- (1) 60-min massage per month: $89.99.
- Membership benefits:
- Discounts can be shared with a friend or family member for standard massages.
- Sessions roll over monthly if the membership is in good standing.
- Discounts can be shared with a friend or family member for standard massages.
- Membership cancellations are immediate upon notification (in person, phone call, or in writing).
- Memberships cannot be shared with non-members.
Location1722 Olive Street Suite #201, St. Louis, MO 63103
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Telephone314-599-3203
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Hours
Monday: Closed Tuesday: 12:00 PM - 5:00 PM Wednesday: 12:00 PM - 5:00 PM Thursday: 12:00 PM - 5:00 PM Friday: 12:00 PM - 5:00 PM Saturday: 12:00 PM - 5:00 PM Sunday: Closed |